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Cancellation Policy

QSE reserves the right to cancel all or part of this training if it determines that there are insufficient participants for the training to proceed or COVID-19 related restrictions change. If this happens, participants will be entitled to a refund for any cancelled portion of the course. We accept no liability for any other costs. Before booking flights or accommodation to attend a QSE course, please contact us to confirm your course will go ahead as planned.

Course bookings are confirmed upon receipt of course fees. Cancellations are accepted up to one week (7 days) prior to the commencement of the training course you are enrolling in.

Once a course has commenced, no refund is possible. Please note that should you need to stay home due to displaying any COVID-19 symptoms, a partial refund or transfer of bookings to an alternate training program will be available upon receipt of a doctor’s certificate.

Substitutions of participants can be made prior to course commencement by notifying QSE via email or phone call, provided participants are eligible for the course.